COVID-19 Epidemic: Impact on Business and HR Policies in Thailand (TH)

In January 2020, the Chinese government acknowledged that a new virus, first reported in the city of Wuhan, was spreading from human to human. Since that time, coronavirus - officially called COVID-19 has spread to over hundred countries, and hundred thousands of people. 

To aid organizations in their decision making during the coronavirus epidemic, Aon conducted a pulse survey among the organizations in Thailand to understand the potential impact of the disease and actions taken by organizations to mitigate repercussions on employees and business operations. The survey was conducted from February 27th to March 5th, 2020. 

During the survey period, the number of cases reported in Thailand was less than 40. In less than two weeks - as this report is being published, although the number of cases has not surged drastically, the people on the watchlist has doubled. As organizations in Thailand are getting concerned over the situation, more and more questions and queries arises among the senior management and HR practitioners with their employees. 

The coronavirus outbreak is still changing rapidly, and in many cases, plans for business travel and resuming work activities are still under constant evaluation. We recommend organizations continue to develop and amend their approach with the latest central and government requirements, while also recognizing that these official policies are always subject to change as this situation continues to unfold. 

Governments worldwide have taken steps, including travel restrictions, in hopes of containing the spread of the virus and avoiding a global pandemic*. Still, should the epidemic continue to grow at its current pace, it is likely to affect places of work. Among other consequences, such as infectious disease outbreak can have a significant impact on productivity, increase stress among the workforce, affect business continuity and even increase business liability - especially among organizations without adequate communicable-illness policies and response plans. 

To learn more, download the full report above. 

* as at time of writing, the World Health Organization has characterized COVID-19 as a pandemic

About Aon

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. For further information on our capabilities and to learn how we empower results for clients, please visit

Disclaimer: This report has been provided as an information resource for Aon clients and business partners and is accurate at the time of publication. It is intended to provide general guidance on potential exposures, and is not intended to provide medical advice or address medical concerns or specific risk circumstances. Due to the dynamic nature of infectious diseases, Aon cannot be held liable for the guidance provided. We strongly encourage visitors to seek additional safety, medical and epidemiologic information from credible sources such as the Ministry of Public Health and World Health Organization. As regards insurance coverage questions, whether coverage applies or a policy will respond to any risk or circumstance is subject to the specific terms and conditions of the policies and contracts at issue and underwrite determinations. 

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